Order Number: 20180803-0003069

Hi,

Our apologies for the inconvenience that this may have caused you.

Your request to cancel the entire order has already been forwarded to the store management.

There may be delay in feedback from the store due to the summer vacation.
Rest assured that we will contact you again as soon as we receive an update regarding the cancelation of the order.

We apologize for the inconvenience, we appreciate your patience and kind understanding.

You can write us back anytime if you have other concerns regarding your order.
We will be more than happy to assist you.

Thank you for shopping with us, have a nice day!

Ann
HOLIC HOLIC