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ProducT Forum Details
SUBJECT emergency... P0000XWJ
NAME HOLICHOLIC CS (ip:)
  • DATE 2015-06-30
  • Recommend Recommend
  • HIT 1345
Rate 0points
Hello,

We have cancelled and refunded the amount for your entire order: 20150629-0000023

Total refund amount is $95.40 USD
Please check your credit / debit card if correct amount has been processed.
For card refund, refund may take 7 to 14 working days to be reflected on your credit/debit card.

The transaction is powered by EXIMBAY, amount charged and cancelled will be seen on next your billing statement.

Please check your card issuing bank for more details.

You can write us back anytime if you have other concerns regarding your order. We will be more than happy to assist you.

Thank you for shopping with us, have a nice day!
Jamie

[ Original Message ]
Hello,

Thanks for the email :)

We are sorry to hear that you wish to cancel some items.
The request for cancellation has been forwarded to the department in charge for approval.
Please allow us time to get the feedback and we will provide you the return procedures as soon as possible.

Regards,
Rei

[ Original Message ]

Hi, i just ordered one black dress on your website; however, i am kind of regret that i did not purchase other items. Do you mind if i cancel the order and then order again? I like to order the hat (P0000UTN) and another dress(P0000XXI)

Also, I live in Taiwan, i found that i need to order over 200USD to wave the shipping fee, but if i using Chinese version then i only need to purchase 80USD and then the shipping fee will directly be waved. Is that right?


Grace Yang

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