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SUBJECT experience difficulty in payment
NAME HOLICHOLIC (ip:)
  • DATE 2015-01-09
  • Recommend Recommend
  • HIT 2643
Rate 0points

Good Day,

Thank you for choosing Holic Holic.

I have check your account under the email address [jhbhgh@netvigator.com]
Upon checking no recent order number is placed.

The following order number that you provide is not available on our system

150108-174750732
150108-1721425700
150108-1708020621
150108-1719227657
150108-1710581983
150108-1710185874

there might be an error while you are trying to place an order.

If you think you were charged please send to us the online receipt that you receive either from Holic Holic or by your credit card provider make sure to include the transaction code.

Please make sure that you placed an order using our English site.

For placing an order kindly use Internet Explorer as your browser site run well with this page.

Please contact your card issuing bank to check status of your credit card, below are possible conditions for failed payments:

1. If your credit card was issued outside the country you're currently using
2. If you have insufficient balance
3. If your credit card is not available for making online payments
4. If you have filed a false chargeback
5. If you have mismatching information with the credit card holder

We would like to recommend using a different card or payment method.
Once again we apologize for any inconvenience caused.

Thanks a lot.
Marcy


---------- Original Message ----------
received email today re my order yesterday :

order no. 150108-174750732 paypal
              150108-1721425700 Eximbay US$384.80 Confirmed by Eximbay
              150108-1708020621 paypal
              150108-1719227657 paypal
              150108-1710581983 paypal
              150108-1710185874 paypal
I was having difficulty in checking out yesterday as it always shown "error in processing" as a result i have tried several times in ordering the same goods.  Please note that I have no intention to order the same goods so many times.  

i have received confirmation from Eximbay showing my payment was settled however i have not received confirmation from paypal.

Please note that I ONLY ordered 5 items.  If you received payment by my credit card by PAYPAL would appreciate it if you can arrange a refund.
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