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ProducT Forum Details
SUBJECT Cancellation & Refund
NAME HOLICHOLIC (ip:)
  • DATE 2014-11-24
  • Recommend Recommend
  • HIT 1820
Rate 0points

Hello there Jessie,

Thank you for contacting Holic Holic.

Your order is now in preparing Status.
Please understand that our shipping take 7-10 working days.

We will do our best to process your order to be put on hold to make way with your request to  cancel the entire order.,
but I cannot promised anything parcel might be ship out within the day if it's too late.

I will get back to you for further feedback.

For Order Number:  141114-0051121873

Best Regards.
Marcy

---------- Original Message ----------

Hi


Since you have not shipped my products i would like to cancel my order please.

You have fabulous items and styles but the product preparation seems to take forever and personally I do not enjoy this long haul waiting process. Other than that i might also need to run the risk of paying extra import tax when the items land in the UK boarder custom. Therefore can you please proceed the refund as requested? thank you in advance.


My order number is:141114-0051121873


Also i would like to make sure that i will not be liable for the shipping cost because the products have not been sent yet. A full refund including the shipping fee should be reimbursed to me. Hope that is reasonable.


Please advise.


Best regards

Jessie

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