Order: 140827-0145249274
Hi,
Good day!
We apologize for the late reply.
As per our shipping management, item is already sold out. However, they have suggested if still haven't worn the item and want to return, we can process a refund instead.
Again, we apologize for the inconvenience this may caused.
Let us know your decision. We appreciate your patience and understanding.
Regards,
Jamie
---------- Original Message ----------
Good Day,
We do apologize again for the inconvenience.
We will be raising this concern to the stock management team who received our request for exchange.
Rest assured that we will be addressing this issue immediately.
Order Number: 140827-0145249274
140827-0145249274-02 made holic 23 [2% 적립 / 25~29size] (-정사이즈) Size:28
Request to change the size from 28 to 27 |
Best Regards.
Marcy
---------- Original Message ----------
This is my first time i purchased here though
I let u know people whoever use holicholic English service. Be aware !!!
Okey here it is.
My order was placed on 27 th of august n my request to change the size of pants was the same day 27 th
Even i got a notice email on the same day of 27 th that u guys were aware of my request
However how it could b happened u guys just shipped my items on 29 without considering my request. just saying " sorry" to customers?
It is easy to say sorry if u guys are not in my shoes
How careless n neglient customer service is
Very disapponting of my first purchage here.
Hope u guys improve your service
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